Philosophy

We don’t have clients we have partners. We have a commitment to openness and honesty. We are committed to telling your story through the stories of your customers and to creating user experiences that turn customers into advocates.

Organizations that want to influence potential customers don’t need more bows and arrows. The latest technology, the hottest app, the coolest website are only as good as they make your customer feel. Businesses need a unified way to organize their teams around creating a “delightful” customer experience, to optimize their technology to accomplish this efficiently, and to ensure a repeat of that “delighted” user experience over and over again.

We believe that it is critical to engage, but also to engage at scale and across multiple channels. We begin with powerful content and leverage social engagement to maximize that content. This engagement is then amplified through the seamless integration of relevant technology. Engagement is not an end in and of itself. It is a means to an end. That end is the transformation of a lead into a customer, then into an advocate for your brand.

Our goal is to effectively invest your marketing and development dollars to generate the highest results: sales, contracts, loyalty and the ongoing development of inspiring products and services.

We specialize in adding value to our clients by partnering with them to solve their unique business and technology challenges. Our consulting, IT solutions, and outsourcing services are industry focused and meet our client’s needs with flexibility and expertise.

We support our clients’ business goals through ideation, fulfillment, and management of creative campaigns and technology across the full development lifecycle.

MiCom Media’s agile and responsive approach brings multi-channel messaging and measurement, thought leadership, and business-relevant solutions to every partnership.